>Clean Heat + >Technical Info >Carbon Emissions >FAQs   Listed below are a selection of Frequently Asked Questions: Q:What are the key benefits of THOMPSON FUELS Premium Heating Oil? Q:How does THOMPSON FUELS Premium Heating Oil work? Q:Can I mix THOMPSON FUELS Premium Heating Oil with the kerosene in my tank? Q:Will any warranties on my boiler and equipment be affected? Q:Will there be any adverse effects to the product in very cold or very hot temperatures? Q:I have read that THOMPSON FUELS Premium Heating Oil works by avoiding deposits and operating problems that can occur, but does it also instantaneously burn better in an existing clean system or have a higher energy content (e.g. calorific value)? Q:Will THOMPSON FUELS Premium Heating Oil h be compatible with my boiler and do I need to consult my boiler engineer or boiler manufacturer first? Q:I have told my boiler engineer about THOMPSON FUELS Premium Heating Oil and he has some technical type questions that I cannot answer. Is there anyone we can talk to who can answer his questions? Q:I have just taken delivery of THOMPSON FUELS Premium Heating Oil and forgot to ask a question at the time I ordered it. I normally also use Topanol as I have an AGA and wondered whether THOMPSON FUELS Premium Heating Oil will do the same job? Q:Can I extend my boiler service intervals if I use THOMPSON FUELS Premium Heating Oil? Q:How long does it take for THOMPSON FUELS Premium Heating Oil to start providing the benefits? Q:Many technical folks believe in-service problems are dictated by a fuel’s Char Value (IP 10 Method). Does THOMPSON FUELS Premium Heating Oil have a lower char Value? What are the key benefits of THOMPSON FUELS Premium Heating Oil? THOMPSON FUELS Premium Heating Oil lowers carbon build-up, stabilises fuel, inhibits sludge formation, keeps fuel fresher for longer, reduces service problems and improves system efficiency.   back to top How does THOMPSON FUELS Premium Heating Oil work? THOMPSON FUELS Premium Heating Oil has special ingredients that help avoid fuel degradation, deposits and other operating problems that routinely occur.   back to top Can I mix THOMPSON FUELS Premium Heating Oil with the kerosene in my tank? Yes, they will be completely compatible, depending upon how much regular kerosene is already in your tank, the full benefit may not be achieved until the second fill-up.   back to top Will any warranties on my boiler and equipment be affected? No, the product meets the same British Standard BS2869 as normal kerosene and therefore should not have any effect on any warranties.   back to top Will there be any adverse effects to the product in very cold or very hot temperatures? No, THOMPSON FUELS Premium Heating Oil will not be affected by extremes of weather, in fact this fuel will remain fresher for longer in very hot temperatures.   back to top I have read that THOMPSON FUELS Premium Heating Oil works by avoiding deposits and operating problems that can occur, but does it also instantaneously burn better in an existing clean system or have a higher energy content (e.g. calorific value)? No, THOMPSON FUELS Premium Heating Oil has the same energy content as regular kerosene. It works by avoiding fuel degradation, deposits and other operating problems that routinely occur with systems operating over several weeks. Instantaneous combustion improvers often have side effects that can cause damage to your boiler. THOMPSON FUELS Premium Heating Oil does not contain them.   back to top Will THOMPSON FUELS Premium Heating Oil h be compatible with my boiler and do I need to consult my boiler engineer or boiler manufacturer first? THOMPSON FUELS Premium Heating Oil meets the same BS2869 specification and is therefore compatible with your boiler if you are currently using regular kerosene. You do not need to consult your boiler manufacturer or heating engineer before using.   back to top I have told my boiler engineer about THOMPSON FUELS Premium Heating Oil and he has some technical type questions that I cannot answer. Is there anyone we can talk to who can answer his questions? Yes, please let me know what the question is as I have some notes here that may be able to help. If not I can put you in touch with someone who will be able to address these questions.   back to top I have just taken delivery of THOMPSON FUELS Premium Heating Oil and forgot to ask a question at the time I ordered it. I normally also use Topanol as I have an AGA and wondered whether THOMPSON FUELS Premium Heating Oil will do the same job? Topanol active ingredients are anti-oxidants. Some of the THOMPSON FUELS Premium Heating Oil components are also anti-oxidants and are designed to work in a similar way. The presence of anti-oxidants helps AGA deposit/carbon build-up type problems but is not guaranteed to cure all problems – just in the same way Topanol is not a guarantee. They will however help. THOMPSON FUELS Premium Heating Oil also contains many other components that reduce Char Value, improve operating efficiency and reduces the risk of boiler breakdown.   back to top Can I extend my boiler service intervals if I use THOMPSON FUELS Premium Heating Oil? We recommend boilers are serviced at the prescribed service intervals e.g. every 12 months as safety and emission checks are also included in these procedures. Your heating engineer may notice lower levels of deposits after running on THOMPSON FUELS Premium Heating Oil.   back to top How long does it take for THOMPSON FUELS Premium Heating Oil to start providing the benefits? Depending upon how much regular kerosene is already in the storage tank, the full benefit may not be achieved until the second fill-up. THOMPSON FUELS Premium Heating Oil can be diluted by up to 40% (by volume) and still do its job effectively. The time taken for THOMPSON FUELS Premium Heating Oil to start making a difference depends upon the weather conditions and fuel consumed. In most cases, it will start to work in just a few weeks.   back to top Many technical folks believe in-service problems are dictated by a fuel’s Char Value (IP 10 Method). Does THOMPSON FUELS Premium Heating Oil have a lower char Value? Although some in-service problems have been attributed to high Char Values, we believe that the results from this test are highly variable and there is only a weak correlation with real world performance. The standard of boiler servicing is a key factor. Yes, THOMPSON FUELS Premium Heating Oil does generally have a lower Char Value than regular kerosene from similar sources.   back to top       Submit your email address below to join our mailing list where you will receive the latest offers from Thompson Fuels to your inbox If you would like to remove yourself from our mailing list click here   © Thompson Fuels | Site Map | Home | About Us | Locations | Products | Services | Order Online | Contact Us | Designed by ITS